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East Kentucky Power Cooperative
Winchester, Kentucky
Cloverland Electric Cooperative
Sault Sainte Marie, Michigan
East Kentucky Power Cooperative
Winchester, Kentucky
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Service Desk Specialist I
Position Summary Responsible for Providing Technical assistance and support related to computer systems, hardware, and software. Also responsible for logging all issues in Help Desk software / ticketing system. Document new procedures and resolutions in company's knowledge base. Install and setup new user workstations including appropriate software depending on user and department. Primary resource for setting up new users and configuring security permissions for any other user's access. Essential Job Functions: Providing first level technical support to customers, troubleshooting hardware and software issues by phone and through remote assistance. Ensure prope
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