Assists the Customer Service Supervisor in evaluating, formulating, and implementing programs, policies, and methods to promote and facilitate the effective and efficient operation of the Cooperative toward achieving its mission and goals. Will participate in providing a comprehensive customer service program which renders prompt and efficient service to members, employees, and the general public in the preparation and dissemination of information materials that contribute to a better understanding of and generate interest in cooperative programs and services. Responsible for assisting members with billing questions. Provides coordination of billing activities in a manner that provides reliable records and ensures accurate member billing. Calcul