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National Rural Electric Cooperative Association
Lincoln, Nebraska
Cotton Electric Cooperative, Inc.
Walters, Oklahoma
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Billing and Collections Specialist
Processes returned checks and bank drafts Processes broken arrangements daily Creates and distributes cut-off cards daily for member’s accounts, contacting members as needed Processes read out service order using FLEX and other means available Assists with dispatching mobile service orders Monitors and processes service orders and automatic meter cut offs to ensure final bills are created Ensures accurate reconnect fees and deposits are placed on member accounts. Monitors prepaid member alerts. Monitors The Grid (internal program) for transfers, rate changes and cycle changes daily Performs and reviews residential billing processes to ensure accuracy Processes delinquents to apply re
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