Meridian Cooperative is seeking an Implementation Specialist II to join a team of passionate innovators and problem-solvers, empowered to rise above challenges and swarm around solutions.  Here at Meridian, we are energized by the fact that our work is important. We are driven to make work as easy as possible for our Members, Customers, Partners and Employees. Headquartered in Dunwoody, this role is hybrid-remote.

Help us lead the way in Utility Software, join a winning company and thrive.  

Role & Responsibilities: 

As part of the Accounting Implementation Services department, the ideal candidate is a member oriented, self-motivated and intellectually curious team member who uses subject matter expertise to independently configure utility accounting business processes on a member-by-member basis for proprietary utility accounting software platform.

The Implementation Specialist is responsible for working with team members and customers to complete all aspects of the Implementation life cycle from discovery, business process configuration, testing, deployment, documentation and customer support.

• The Implementation Specialist must have the ability to perform analysis to identify, troubleshoot, research and resolve issues during the implementation life cycle. 
• Uses organizational tools effectively along with sound judgement to make reasonable assumptions and decisions. 
• Trains and mentors level I and other level II Implementation Specialists
• Demonstrates a passion for excellent customer service with both internal and external customers, which includes cross functional teams.
• Ability to collaborate effectively in a team environment.
• Communicates effectively both verbally and nonverbally between internal/external customers.
• Ability to present technical information both verbally and nonverbally to both technical and non-technical audiences.
• Ability to extract and analyze data within Oracle Databases utilizing SQL
• Take the initiative in thought leadership, innovation, and creativity.
• Represent the company at conferences and networking events.
• Adheres to all Meridian Cooperative corporate policies and procedures.
• Travel as required (15%-20%).
• Any additional responsibilities assigned by management.

Qualifications:

Bachelor's Degree with 2-4 years of relevant experience. 

Preferred:

• Previous experience in accounting is strongly preferred.
• Utilities experience is a plus.
• Experience with SQL, PL/SQL, Jira, Confluence, and SLACK.
• Microsoft Office Suite (Word, Excel, PowerPoint).

We Offer:

• Outstanding Medical/Dental/Vision that starts on the first day of employment.  
• Education/Training Reimbursement
• On-Site Education Courses 
• Flexible Spending Account
• Health/Wellness Reimbursement (fitness tracking device, one-time, up to $300)
• Excellent Life Insurance & Disability 
• Vacation:  22 days of accrued time off (no waiting period).  9 holidays which include the day after Thanksgiving & Christmas Eve.   Up to 240 hours of vacation time can rollover to the following year. 
• Volunteer Time: 8 hours per year 
• Retirement:  very robust 401K employees are 100% vested in the Company-funded employer basic contributions from the date they enter the plan.  The Company will match 100% of each dollar you contribute on the first five percent (5%) of eligible compensation that you contribute to your account.  Employer basic contribution eligibility occurs on the first day of the month following the employee’s completion of one year of continuous service (contribution of 4-11% of base salary based on years of service). 

In addition to a competitive salary, medical/dental/vision plan, and matching 401(k), we also offer: 

• Relaxed Dress Code 
• Flexible Hybrid Work Schedules: 3 days remote, 2 days in-office
• In Office Gym 

About Us:

We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, Meridian Co-op has unified multiple leading-edge companies under its umbrella in order to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry leading enterprise software solutions.

Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.

Meridian Cooperative is an equal opportunity employer (Minority/Female/Disabled/Veteran).

We do not sponsor applicants for work visas.

About Meridian Cooperative

Meridian Cooperative has been a leader in the development of innovative utility software solutions for four decades. We’re committed to providing our users with CIS/Billing, Accounting, Capital Credits, Engineering and Operations applications configured to meet their unique needs. We understand that your success depends on effective communication between a variety of groups and departments, and we strive to deliver software that connects your entire organization. Our enterprise software suite provides the most advanced tools available across a wide range of applications, including Meter Data Management, Prepaid Metering, Mobile Workforce Management, Document Imaging, Work Management, Advanced Visual Analytics, Cybersecurity Solutions and Managed Security Services, among others. As a stand-alone software package, UPN gives utility companies, electric cooperatives, and power providers all the tools necessary to do your job easily and efficiently. And when you're ready to take business to the next level, Meridian Co-op offers seamless integration with the industry's top technology services, delivering even more tools to increase productivity and reduce overhead. In addition, we ...pride ourselves on providing industry-leading customer service, clear and helpful documentation, regularly-scheduled webinars and superior training for all our Members and Customers. We believe in hiring a diverse group with a broad range of talents, including knowledgeable implementation specialists, Microsoft-certified support specialists, and top programmers dedicated to staying one step ahead of emerging technologies.

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