Position Summary

The Director of Strategy & Analytics provides direction, oversight and management for the Enterprise Projects and Analytics departments for both CoServ Electric and CoServ Gas. These departments are responsible for the planning, design, implementation and operation of processes and programs that improve organizational performance through effective planning, prioritization, and measuring of enterprise initiatives and operations.

Primary Position Responsibilities

• Translates organizational vision into actionable strategies, goals, and performance measures.
• Oversees the enterprise project portfolio, ensuring initiatives are prioritized, resourced, and executed effectively.
• Works closely with leaders across the organization to identify, define, prioritize, and implement projects that deliver results aligned with enterprise strategy.
• Leads the development and execution of the enterprise data analytics strategy to deliver actionable insights that support decision-making and organizational performance.
• Promotes a data-driven culture by equipping leaders and teams with dashboards and reports for measuring outcomes.
• Oversees policies, procedures, and standards related to enterprise project management and data analytics.
• Develops and ensures adherence to annual capital and operating budgets and develops multi-year forecasts related to the enterprise project portfolio.
• Negotiates terms and conditions for contracts related to enterprise projects, technology, and services.
• Champions innovation, continuous improvement, and operational excellence within the team and across the organization.
• Complies with established CoServ safety and operating rules, procedures and guidelines including reporting unsafe practices to a supervisor.
• Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines including reporting suspected information security incidents to Tech Support.

Secondary Position Responsibilities

• Attends CoServ University training as required.
• Performs other duties and activities as directed.

Supervisory Responsibilities

• Direct reports include the Enterprise Project Office Manager and the Manager of Data Analytics and Reporting.
• Recruits, interviews, hires, and trains management-level staff.
• Provides constructive and timely performance evaluations.

Position Requirements

Experience, Education and Certifications Required

• High School Diploma or G.E.D equivalency.
• Bachelor’s Degree in related field or equivalent work experience.
• 10+ years in Project/Program Management or Data Analytics with increasing levels of responsibility.
• 7+ years of supervisory experience.

Experience, Education and Certifications Preferred

• 5+ years of electric distribution utility experience
• NRECA Management Internship Program
• PMI Certification

Skills and Abilities Required

• Demonstrates strong business judgment and decision-making skills; ability to identify, prioritize and articulate highest impact initiatives.
• Dependable, detail-oriented, and a team player.
• Must have the ability to exercise critical thinking skill sets that include the ability to articulate issues, analyze data, develop options, and provide recommendations.
• Must exercise leadership and maintain good working relationships with executive leadership, other departments, and staff.
• Must effectively manage priorities in complex and diverse operational units. 
• Must perform short and long-range budget, financial and operational planning.
• Must facilitate change in a productive and positive manner, foster teamwork and establish consensus, and effectively represent CoServ Electric & Gas in the community. 
• Excellent organizational skills.
• Excellent grammar and composition skills.
• Excellent interpersonal and communication skills.
• Proficient using Microsoft Office software (Word, Visio, Excel, PowerPoint).

Skills and Abilities Preferred

• None

Physical Requirements

• Operates office equipment such as a computer, telephone, fax machine, copier, etc.
• Indoor, office environment.
• Ability to lift a minimum of 25 pounds.
• Ability to drive occasionally as needed.
• Ability to sit for long periods of time.
• Requires frequent sitting, standing, walking, bending, and reaching.
• Uses computer for extensive periods of time.
• Works extended hours as needed or directed.

Other Requirements

• Must have and maintain a valid Texas driver's license.
• Travels to conferences and meetings as necessary.

About CoServ

CoServ is an electric and gas distribution company serving North Texas since 1937. Doing business as CoServ Electric since 1998, we now have over 9,800 miles of electric infrastructure serving more than 300,000 meters across Denton, Collin, Cooke, Grayson, Tarrant and Wise counties. Our natural gas affiliate, CoServ Gas, was established in 1998 and serves more than 125,000 gas meters in Denton, Collin and Kaufman counties. North Texas is growing, and so is CoServ. We value innovative and dedicated Employees and are committed to providing them with a stable work environment filled with opportunities to learn and grow. Guided by our Core Values—Respect, Accountability, Integrity, Service, Excellence and Safety—we serve each other as we serve our Members and Customers. We offer a wide variety of careers—from Customer Care Representatives and Billing Clerks to Linemen and Engineers. CoServ is a company you can believe in.

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