NRTC is Member Driven and Technology Focused – providing solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated broadband, managed services, smart grid, mobile and video solutions. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations.   

Job Summary 

The NRTC Sr Director, PMO is responsible for leading and managing the PMO function within the Broadband Solutions organization. The PMO function is responsible for overseeing and managing the organization's portfolio of projects, ensuring that they are aligned with the organization's strategic objectives, and that they are delivered on time, within budget, and to the required quality standards. 

Responsibilities 

• Developing and implementing project management methodologies, standards, and processes to improve project delivery efficiency and quality

• Establishing and maintaining project governance frameworks, including project management tools, reporting systems, and risk management processes

• Leading and managing a team of Project Managers/Project Coordinators to ensure that projects are delivered on time, within budget, and to the required quality standards

• Developing and maintaining relationships with stakeholders, including executive leadership, business leaders, and external partners, to ensure that projects are aligned with the organization’s strategic objectives

• Providing oversight and guidance to project teams to ensure that they are following established project management methodologies and processes 

• Monitoring project performance, identifying, and managing risks, and ensuring that project resources are effectively allocated

• Preparing and presenting reports to executive leadership on project status, including progress, risks, and issues

• Developing and managing project budgets, including forecasting, and tracking expenses

• Contributing to the development and implementation of organization strategic plans, goals, and objectives

• Participating in the recruitment, selection, and development of project management professionals

• Tracking and reporting KPIs to measure the effectiveness of the PMO functions, identify areas for improvement, and demonstrate the value of the PMO to stakeholders 

• Other duties as assigned

Qualifications 

Knowledge, Skills, and Abilities  

• Excellent computer skills including proficient knowledge of project related software logic, methodology, and reporting (Microsoft Project) and the rest of the O365 suite of tools 

• Excellent interpersonal skills and verbal communications skills

• Ability to work under deadlines and deliver results on time

• Excellent organization skills with proven ability to complete multiple tasks and deliver results within critical deadlines

• Ability to interact in a positive manner with internal and external customers

• ITIL, Scrum, Agile certifications a plus 

• Proven track record of managing project schedules, budgets, and contractual requirements  

Minimum Education and Experience  

• 10+ years of industry related experience required

• Experience with a major MSO or Telecom provider preferred with 3+ years' project management experience within the cable TV, cellular, CLEC, ILEC or related industry 

• Ability to oversee and manage highly complicated projects 

• PM certification with PMP, MPM, IAPM, CompTIA or equivalent preferred 

• Bachelor's degree required. A combination of education and relevant experience may be substituted for degree 

Physical Demands 

• Work is typically performed in a remote office setting

• Occasionally travel may be required - 20%

Disclaimer:  The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position.  It is not intended to be an exhaustive list of required responsibilities, duties and skills.  The order in which responsibilities, duties and skills are listed is not significant.

About NRTC

NRTC is Member Driven and Technology Focused – providing solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated smart grid solutions, metering networks, next-generation energy, demand management, broadband, managed services, mobile and video. We are a dynamic, growing cooperative with more than 650 employees operating out of seven office locations. We are looking to add experienced staff to our Smart Grid Solutions (SGS) team to enhance and accelerate the development of those solutions for the benefit of our members.

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