Full time position provides Service Desk IT support to all Holy Cross Energy (HCE) customers. Answers support tickets and assist with whatever technical issues the client may be facing including troubleshooting hardware, software, networking, and other computer-related technologies. Performs workstation replacements in accordance with IT equipment lifecycle and assists IT employees with work plans and special projects. Contributes to a strong security culture by practicing cybersecurity awareness and by referring identified security issues to senior team members for resolution or mitigation.

Requirements:

• Associate’s degree in computer science, information systems/technology or related field
• 1 year or more of related work experience and/or training
• CompTIA A+, Network+ or similar certification preferred upon hire
• Valid Driver’s License

Starting wage $38.04 - $47.55 per hour DOE. If you’re interested in this great career opportunity and helping us achieve our vision of “leading the responsible transition to a clean energy future” please visit our website (www.holycross.com) to apply. Application deadline is 11 PM January 18, 2026. Incomplete applications will not be considered. Job offer is contingent on results of pre-employment drug screen, background and driving record checks.

Note: position is subject to compliance with HCE's Nepotism Policy.

We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity.

About Holy Cross Energy - Glenwood Springs, CO

Holy Cross Energy provides safe, reliable, affordable and sustainable energy and services that improve the quality of life for our members and their communities. We are proud to provide energy and services to farms, ranches and friendly rural communities in the Colorado River (New Castle, Silt, Rifle and Battlement Mesa), Eagle River (Dotsero, Gypsum, Eagle, Edwards, Wolcott, Avon and Vail) and Roaring Fork Valleys (Carbondale, Basalt, Snowmass Village and Aspen), as well as major ski resorts located in the Aspen and Vail areas and others in the tourist and outdoor recreation industry. Our headquarters is located in Glenwood Springs; we have District offices in Gypsum and Avon, Colorado. We believe in being a conscientious steward of our natural resources, and have been a pioneer in leading several long-standing programs supporting efficiency, conservation and renewable energy. HCE was one of the first utilities in Colorado to offer Net Metering to its consumers, and was among utility pioneers in offering consumers the option of purchasing renewable energy to offset their carbon footprint. HCE has provided thousands of complimentary Residential Energy Audits since the 1980's. Our... employees: Are empowered to lead at all levels. Are committed to the safety and welfare of themselves, their co-workers and the general public. Create teams that build on the strengths of each individual. Are accountable, take ownership and responsibility for their words and actions. Are guided by integrity in their decision making, treatment of one another and follow through on their commitments. Strive to treat each other and our members with the highest degree of respect, empathy and trust. Are committed to meeting our member’s needs and expectations Our service territory is rich in outdoor recreational opportunities, including skiing/snowboarding, hunting, fishing, hiking, camping, golfing, biking, whitewater rafting/kayaking, soaking in a hot springs and many others.

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