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NRECA Executive Search
Lovington, New Mexico
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Supervisor of Member Services & Billing Operations
Valley Electric Association, Inc. (VEA) has an immediate opening for a Supervisor of Member Services & Billing Operations to work at our headquarters located in Pahrump, Nevada. Under the general supervision of the Manager of Member Services, the Supervisor of Member Services & Billing Operations is responsible for supervising the day-to-day operations within the Member Services department and implementing strategies aimed at improving overall member/customer satisfaction. This position will also ensure the accurate and timely processing of all billing functions including residential, commercial and irrigation bill calculation, net billing, prepaid services, and broadband/Internet. The supervisor coordinates with key internal staff to resolve billing issues, member/customers inqu
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