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General Clerk III - Customer Service Call Center
Sawnee EMC is seeking a General Clerk III - Customer Service to assist in a high-volume call center. Requires high school diploma or equivalency; Customer Service experience, computer proficiency, communication skills and general office skills. Minimum: one year of related experience. Position is full-time; must be flexible to work irregular hours, to include evenings, weekends and holidays. PURPOSE Receives and processes all internal and external customer inquiries through telecommunications and recording information into computer and processing of paperwork. Acceptance, and processing or routing of telephone calls. Retain and expand existing customers and public satisfaction by
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