Serves members by helping deliver continuous and reliable electric service to the Cooperative’s members by providing communication between operations, on-call crews, member services and billing and payment personnel.

• Maintains a safe working environment by adhering to policies, procedures, and regulations.
• Ensures that he and other System Operators are serving the needs of the members by providing the services requested, answering questions, offering assistance, and managing on-call crew assignments for all outage events.
• May be required to monitor the Cooperative’s Supervisory Control and Data Acquisition (SCADA) System or Outage Management System (OMS).
• Accomplish departmental goals by contributing to the development of an efficient work schedule as well as defining equipment and training needs.
• Communicates required information by completing required paperwork, e.g. timesheets, outage logs, reports, etc.
• Assists members by accurately assigning service requests to field personnel.
• Contributes to organizational efficiency by updating and maintaining records through the Cooperative’s electronic vault and by other means.
• Helps others by performing other duties as requested.

• High School Diploma is required.
• Previous experience as an electric utility system operator is desirable.
• This position requires knowledge of system geography.
• Must be able to operate Claiborne Electric Cooperative’s computer systems.
• This position requires a variety of mathematical calculations and completes various statistical reports.
• Knowledge of Claiborne Electric’s billing and collection policies must be acquired within a reasonable time span.

About Claiborne Electric Cooperative, Inc.

Connections working at Claiborne Electric Cooperative, Inc.