Job Title: Design & Communications Specialist

Department: Public Relations

Reports To: Director of Public Relations & Marketing

FLSA Status: Non-exempt

Safety Sensitive: No

Summary

The Design & Communications Specialist supports communications and marketing efforts for the Cooperative and its subsidiary, BOLT Fiber, by developing clear, engaging, and visually consistent materials across print and digital platforms. This position blends graphic design, content support, and digital communications to help translate complex electric and broadband information into accessible, member-focused messaging that builds understanding, trust, and connection.

Standards of Excellence

All employees are expected to contribute to a culture of excellence by:

• Professionally representing the cooperative and BOLT with accurate knowledge and a positive attitude.
• Adapting to change and actively supporting organizational initiatives.
• Communicating clearly, respectfully, and consistently with members, subscribers, and teammates.
• Managing responsibilities efficiently and maintaining attention to detail.
• Making informed decisions based on cooperative policies and subscriber service standards.
• Practicing and promoting safety in all work environments.
• Demonstrating ethical behavior and integrity at all times.

Essential Duties and Responsibilities

• Design and produce visual materials for print and digital use, including social media graphics, flyers, brochures, signage, presentations, email graphics, and basic video or motion assets.
• Maintain and apply consistent visual identity and brand standards for the Cooperative and its subsidiary.
• Develop visual content that supports member education, including topics such as electric reliability, broadband services, construction updates, outages, rates, and service information.
• Assist with development and formatting of content for newsletters, website pages, and member communications.
• Support Public Relations and Marketing initiatives by contributing to campaigns, storytelling efforts, and member outreach communications.
• Assist with website updates, including content changes, layout adjustments, and visual enhancements.
• Ensure digital content is clear, accessible, and aligned with communication and brand standards.
• Collaborate with internal departments including Public Relations, Marketing, Broadband, Member Services, and Operations to support communication needs.
• Prepare and organize design files for print production and coordinate with vendors, printers, or external partners as needed.
• Manage multiple design and communication projects simultaneously while meeting deadlines and quality expectations.
• Stay current on design trends, communication best practices, and accessibility standards relevant to utilities and broadband services.
• Identify opportunities to improve visual communication, messaging clarity, and efficiency across member-facing materials.
• Perform additional duties and special projects as assigned by supervisor.

Competencies

Visual Communication & Design – Creates clear, effective visual materials that support member understanding and engagement.

Content Clarity – Translates complex electric and broadband information into simple, accessible messaging.

Attention to Detail – Ensures accuracy, consistency, and quality across all communications and design materials.

Organization & Time Management – Manages multiple projects and deadlines while maintaining high-quality work.

Collaboration – Works effectively with internal teams and external partners to support communication initiatives.

Technology Proficiency – Utilizes design software, content management systems, and digital tools to support communications.

Adaptability – Adjusts to changing priorities, projects, and communication needs in a fast-paced environment.

Qualifications

Education & Experience

• Bachelor’s degree in Graphic Design, Communications, Marketing, or related field, or equivalent professional experience.
• Four (4) years of experience in design, communications, or a related role preferred.
• Experience in utilities, broadband, or public service organizations preferred.

Knowledge & Skills

• Proficiency in Adobe Creative Suite (Illustrator, InDesign, Photoshop).
• Strong understanding of layout, typography, and visual storytelling.
• Ability to communicate complex information clearly to non-technical audiences.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively in a deadline-driven environment.

About Northeast Oklahoma Electric Cooperative

Northeast Oklahoma Electric Cooperative (NOEC) delivers reliable electric service to more than 30,000 members across a four-county region, supporting over 43,000 meters. With more than 5,000 miles of overhead and underground distribution lines, NOEC serves a geographically diverse territory that includes rural communities, growing residential areas, and commercial development. With a workforce of approximately 180 employees across the cooperative and its subsidiary operations, NOEC is proud to be one of the region’s largest and most stable employers. The organization is committed to safety, service excellence, and the long-term sustainability of the communities it serves. NOEC’s subsidiary, Northeast Rural Services (NRS), was established in 1989 to expand the cooperative’s capabilities beyond traditional electric service. Building on that foundation, BOLT Fiber was launched in 2015 and has grown to serve more than 18,000 subscribers with high-speed fiber-to-the-home internet. Through NRS and BOLT, the cooperative continues to enhance connectivity for homes, businesses, and critical services—supporting economic development and improving quality of life across its service ter...ritory. Together, NOEC and its subsidiary operations remain focused on delivering essential services, strengthening infrastructure, and meeting the evolving needs of their members.

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Connections working at Northeast Oklahoma Electric Cooperative